An SOP (Standard Operating Procedure) is a set of step-by-step instructions compiled by an organization to help workers carry out complex routine operations. SOPs aim to achieve efficiency, quality output, and uniformity of performance while reducing miscommunication and failure to comply with industry regulations.
Our aim at Workflow Seams is that SOP’s are longer be loose word documents floating around in shared drives. From day one, employees should know where to find SOP’s, either built into the actual workflows, or easily accessible in department categories in the Company Wiki.
SOP’s are no longer static documents but reference other areas of a Company Wiki and can provide interactive features. We even make them beautiful and fun to read (it’s possible).
Key Features of an SOP:
- Purpose: What the SOP is intended to achieve.
- Scope: The activities, tasks, or processes covered by the SOP.
- Responsibility: Who is responsible for performing, overseeing, or enforcing compliance with the SOP.
- Procedure: A detailed, step-by-step guide on how to carry out the tasks or processes.
- Definitions: Clarification of any specific terms or jargon used within the SOP.
- References: Information on relevant laws, regulations, guidelines, or other SOPs that are related to the procedure.
- Records and Documentation: Details on any required records or documentation that must be maintained in relation to the SOP.
- Review and Revision: Information on how and when the SOP should be reviewed, updated, or revised.